Terms of service
PROLAN PRIME — Terms of Service
Last updated: June 9, 2026
OVERVIEW
Welcome to PROLAN PRIME. The terms “we,” “us,” and “our” refer to PROLAN PRIME. PROLAN PRIME operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a convenient shopping experience (the “Services”). PROLAN PRIME is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully, as they include important information regarding your use of our website, purchases, returns, warranties and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, please do not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence.
To use our Services, including browsing our online store or purchasing products, you may be asked to provide information such as your name, email address, billing information, payment information and shipping address.
You agree that all information you provide to PROLAN PRIME is accurate, current and complete.
You are responsible for maintaining the security of your account credentials and for all activity associated with your account.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to provide accurate descriptions, images and information about our products.
However, product colors or appearance may vary depending on your device, screen settings and other technical factors.
Product descriptions, prices, availability and other information may be changed or updated at any time without notice.
PROLAN PRIME reserves the right to discontinue products or limit quantities available for purchase.
SECTION 3 — ORDERS
When you place an order through our website, you are submitting an offer to purchase the selected products.
PROLAN PRIME reserves the right to accept, decline, modify or cancel an order at our discretion, including where there are errors in product information, pricing, availability or payment details.
Your order is considered accepted once PROLAN PRIME confirms the order.
Please review your order carefully before submitting it.
All returns and refunds are subject to our Return & Refund Policy.
Purchases are intended for personal or household use and may not be purchased for unauthorized resale.
SECTION 4 — PRICES AND BILLING
Prices, discounts and promotional offers may change at any time without notice.
The price charged for your order will be the price displayed at the time your order is placed, subject to any applicable taxes, shipping or other charges.
You agree to provide accurate and complete billing and payment information.
You authorize PROLAN PRIME and its payment providers to process payments associated with your orders.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times provided on our website are estimates and are not guaranteed.
PROLAN PRIME is not responsible for delays caused by shipping carriers, customs, weather, public holidays or circumstances beyond our reasonable control.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's policies and procedures.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the PROLAN PRIME website, including trademarks, logos, product names, text, images, graphics, videos, reviews, designs and other materials, is owned by PROLAN PRIME or its respective licensors and is protected by applicable intellectual-property laws.
You may use our website for personal, non-commercial purposes only.
You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without our prior written permission.
PROLAN PRIME and related brand names, logos, designs and slogans may not be used without prior written permission.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
Our Services may provide access to tools or features operated by third parties.
We do not necessarily monitor or control these third-party tools and provide access to them on an “as available” basis.
Your use of third-party tools is subject to the applicable third-party terms and policies.
SECTION 8 — THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
PROLAN PRIME is not responsible for the content, accuracy, privacy practices, security or policies of third-party websites.
If you access third-party websites through links on our website, you do so at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
PROLAN PRIME is powered by Shopify, which enables us to provide our online store and Services.
However, purchases made through our store are transactions between you and PROLAN PRIME.
Shopify is not responsible for the products sold by PROLAN PRIME or for transactions between you and PROLAN PRIME.
SECTION 10 — PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
By using our Services, you acknowledge that you have reviewed our Privacy Policy.
Because our Services are hosted by Shopify, certain information may be collected and processed by Shopify and other service providers as necessary to operate and improve our store.
SECTION 11 — CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions or other content to PROLAN PRIME, you represent that you have the right to submit that content.
By submitting such content, you grant PROLAN PRIME permission to use, reproduce, display, modify and publish the content for legitimate business, promotional and operational purposes, subject to applicable law.
You must not submit false, misleading, unlawful, abusive, defamatory or infringing content.
SECTION 12 — ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, inaccurate information or omissions relating to product descriptions, prices, promotions, availability, shipping charges or delivery estimates.
PROLAN PRIME reserves the right to correct errors, update information or cancel affected orders where necessary.
SECTION 13 — PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to:
- Violate applicable laws or regulations
- Infringe intellectual-property rights
- Provide false or misleading information
- Harass, abuse or harm others
- Attempt to interfere with website security
- Upload malicious software or viruses
- Copy, reproduce or exploit our website without permission
- Collect personal information from other users without authorization
- Engage in fraudulent or abusive activity
- Attempt to gain unauthorized access to our systems
We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.
SECTION 14 — TERMINATION
PROLAN PRIME may suspend or terminate your access to our Services when reasonably necessary, including where you violate these Terms or applicable laws.
Any provisions that by their nature should continue after termination will remain in effect.
SECTION 15 — DISCLAIMER OF WARRANTIES
Information provided through our Services is intended for general informational purposes.
To the extent permitted by applicable law, our Services and products are provided on an “as is” and “as available” basis.
PROLAN PRIME does not guarantee that the website will always be uninterrupted, error-free or completely secure.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, PROLAN PRIME and its affiliates, employees, partners, contractors and service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of our Services or products, except where such liability cannot legally be excluded.
Nothing in these Terms limits liability where such limitation is prohibited by law.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless PROLAN PRIME, its affiliates, partners, employees, contractors and service providers from claims, damages, liabilities or expenses arising from your violation of these Terms, applicable law or the rights of third parties.
SECTION 18 — SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.
SECTION 19 — ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Return & Refund Policy and other applicable policies posted on our website, constitute the agreement governing your use of our Services.
SECTION 20 — CHANGES TO TERMS OF SERVICE
PROLAN PRIME may update or change these Terms of Service from time to time.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, where permitted by applicable law.
SECTION 21 — GOVERNING LAW
These Terms of Service will be governed by the applicable laws of the jurisdiction in which PROLAN PRIME operates, subject to any mandatory consumer-protection laws that apply to you.
SECTION 22 — CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
PROLAN PRIME
Email: prolanprime@gmail.com
Business Address: [INSERT BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER]
Important: [INSERT BUSINESS ADDRESS] aur [INSERT BUSINESS PHONE NUMBER] ki jagah apni actual business details zaroor add karein. Original Shopify template mein bhi business address/phone/registration/VAT ke placeholders diye gaye hain.